Effective Date: 19 March 2026 — Last Updated: 19 March 2026
The Application is a tool for recording, organising, and managing maintenance-related information. It does not monitor equipment in real time, guarantee maintenance outcomes, or ensure regulatory compliance. The Application stores data locally on your device and does not provide cloud hosting, real-time alerts, or automated safety monitoring.
By creating an account, activating a licence, or otherwise accessing the Application, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Acceptable Use Policy, and all other policies referenced herein. These Terms constitute a legally binding agreement between you and the Company.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Application for your internal business purposes.
You may NOT:
Your licence permits activation on a maximum number of devices as specified in your licence agreement (currently up to 5 devices). Each device is identified by a unique device identifier. If you exceed the device limit, access will be restricted until a device slot is freed. Contact support if you need to replace a registered device.
To use the Application, you must activate a valid licence using a verified email address. You are responsible for:
We reserve the right to suspend or terminate your account if we suspect unauthorised or fraudulent activity.
You retain all ownership rights to your Content. By using the Application, you acknowledge that:
Access to the Application requires a valid, paid licence. Licence fees, payment terms, and billing cycles are as specified at the time of purchase. All fees are non-refundable except as expressly stated in our Refund & Cancellation Policy. We reserve the right to change pricing at any time, with reasonable notice to existing users.
The Application periodically verifies your licence status by connecting to our servers. You acknowledge that:
The Application and all related intellectual property rights, including but not limited to software code, design, graphics, logos, trademarks, and documentation, are and shall remain the exclusive property of Trefnus. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited licence expressly granted herein.
The Application may use or integrate with third-party services (including but not limited to Supabase for authentication and licence management). Your use of such third-party services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services, and we do not endorse or assume any liability for them.
THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
The Application is a tool to assist with maintenance management. It is not a substitute for professional engineering judgement, regulatory compliance assessments, or safety evaluations. You are solely responsible for all maintenance decisions and their consequences.
No Reliance: You acknowledge that you do not rely on the Application as the sole basis for any maintenance, operational, safety, or business decision.
Reasonable Care and Skill: Nothing in these Terms affects your statutory rights. We will provide the Application with reasonable care and skill as required by applicable law.
No Guarantee of Availability: We do not guarantee that the Application will be available at all times or free from interruptions.
Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TREFNUS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR:
REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE APPLICATION SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU FOR THE APPLICATION IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) £100.
You agree to indemnify, defend, and hold harmless Trefnus, its officers, directors, employees, agents, affiliates, and licensors from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
We may suspend or terminate your licence and access to the Application where reasonably necessary, including for breach of these Terms. Where practicable, we will provide notice before termination. Upon termination:
You may terminate your account at any time by ceasing use of the Application and clearing your local data.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting of the updated Terms. Your continued use of the Application after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically. If you do not agree with the modified Terms, you must stop using the Application.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions. Any dispute arising from these Terms or your use of the Application shall be resolved through:
To the extent permitted by law, you agree that any claims or disputes shall be brought in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative action.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
These Terms, together with the Privacy Policy, Acceptable Use Policy, Refund & Cancellation Policy, Cookie & Storage Policy, and any other policies referenced herein, constitute the entire agreement between you and Trefnus regarding the Application and supersede all prior agreements, representations, and understandings.
The failure of Trefnus to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorised representative of Trefnus.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may freely assign these Terms without restriction.
We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, internet disruptions, power failures, or third-party service outages.
For questions about these Terms, please contact us at:
Trefnus
Email: legal@trefnus.com